There's your Trouble

This pilot fish is working in a regional bank's data center as manager of a small operations support team.

"My duties included incident and problem management, so I had to visit the data center manager -- my boss's boss -- on a regular basis, usually to report less-than-good news," says fish.

"The data center manager's admin assistant was a young woman who, for some reason, decided to lighten things up by calling certain people by nicknames. So I got used to hearing her say 'Here comes Trouble!' whenever I approached her desk.

"For the first few weeks I felt somewhat resentful of that nickname, because I thought I was good at stopping trouble, not causing it.

"But then one day while I was waiting at the admin assistant's desk for the data center manager to be available, one of the software engineers walked over -- and the admin assistant said, 'Here comes Pest!'

"I thought to myself, Trouble isn't such a bad nickname after all."

My name is Sharky, and IT trouble is my business. OK, actually, telling true tale of IT life is my business. Send yours to me at sharky@computerworld.com. You'll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

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