Pilot fish is at his desk when he gets a call from a user complaining that her computer is "locked" and asking does fish know what that means?
"She's in the same building as I am, so I swung by her desk," says fish. "She led me to the computer in question and returned to her own desk.
"It turned out that the keyboard had failed. I replaced it and life was good.
"I called her into the area of the 'locked' computer and showed her that it was working again. She pointed at the lit LED above the numeric keypad and demanded, 'How can the computer work while the keyboard is locked?'
"I then gave her a short in-service training session about Num Lock and Caps Lock..."
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