Sorta gives 'know your users' a whole new meaning

It's the 1980s, and this pilot fish is working at a small manufacturing company where both PCs and custom software are new.

"I had the opportunity to develop a custom system for estimating, customer service and order entry," says fish.

"One day I got a panicked call from our order-entry clerk. She was sure her computer was about to explode. In the background on the phone, I heard a continuous beeping.

"Noting that the time was 12:30 p.m., I asked her if she was eating lunch. Sounding somewhat mystified, she replied that she was.

"Take your sandwich off the keyboard, I said.

"I swear I actually heard her blush..."

Now Sharky's hungry -- for your story. Send me your true tale of IT life at sharky@computerworld.com. You'll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

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