Apple owns the mobile enterprise. That dominance means enterprise developers are building solutions that make iOS even more essential, including BroadSoft's latest unified communications solution, UC-One.
In a new twist, UC-One works with Apple's iBeacon devices to enable more precise identification of an individual's location within a work environment (office, conference or meeting room, for example), enabling employees to select the most efficient ways to communicate.
This is an important element to Unified communications (UC). UC means integration of all elements of a company's internal and external communications, from email to video conferencing, instant messaging and more. These deployments usually comprise platform-agnostic solutions from multiple vendors.
This transformation of enterprise IT into a platform-agnostic ecosystem is why BroadSoft's new UC-One mobile app makes makes voice, video, business directories, call logs, Instant Messaging and presence available on a single interface -- regardless of the user’s preferred mobile device.
The iBeacon integration is interesting. You see, the implications of the ability to sense where employees are in a place of work go beyond simple messaging. They also replace existing systems that drive warehousing and other forms of mass deployed stock control.
For example, UK retailer Tesco at its Irish distribution point gives workers smart armbands that track the goods gathered, allocate tasks and measure the workers' movements within the building.
These solutions could now easily be replaced by alternatives based on iBeacon and consumer wearables, such as the iPhone or (beginning in 2015) Apple Watch.
You can't underestimate the potential for Apple's wearables in conjunction with iBeacons and solutions such as those from BroadSoft to accelerate Apple's place in the enterprise -- particularly if Microsoft fails to get it right with Windows 10.
Good Technology’s Mobility Index report, issued in August, puts new iOS device activations in the enterprise at 67 percent. (This fell slightly in that month, but is likely to increase as enterprise users invest in new iPhones).
Growing support for Apple solutions within overall enterprise IT strategy means the Apple-supporting ecosystem is also continuing to grow.