Support pilot fish gets a call from an IT project manager, who's asking for an extra "external battery pack" for her computer.
I thought you had a laptop, says fish.
"Yes, I do," project manager says.
Fish: And you have an external battery pack?
Fish: So...you got a UPS for your laptop?
PM: "I don't think so. I just want an external battery pack in case I forget mine at home."
Fish: (now very confused) Describe this "external battery pack." What does it look like?
PM: "You know, one wire plugs into the wall, the other into the computer. There's a small block in the middle."
Fish: You want an extra power supply!
PM: "Yeah, an external battery pack."
Sighs fish, "Did I mention she has a master's degree in Computer Science?"
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