Report Card: The Best E-Government Sites

A study of the best state and local government Web sites

Top State Web Sites

Grade Score
(max. 28)
State URL
A+ 28 Michigan
A 27 Idaho
A 27 Indiana
A- 26 Nebraska
A- 26 Utah
B+ 25 Arizona
B+ 25 Arkansas
B+ 25 Colorado
B+ 25 Georgia
B+ 25 Texas

Top County Web Sites (population over 250,000)

Grade Score
(max. 28)
County State URL
A+ 25 Montgomery MD
A+ 24 Alameda CA
A 23 Los Angeles CA
A 23 Sacramento CA
A 23 Broward FL
A 23 Seminole FL

Top County Web Sites (population 50,001 - 250,000)

Grade Score
(max. 17)
County State URL
A+ 16 York VA
A 15 Leon FL
A 15 Martin FL
A 15 St. Johns FL
A 15 Columbia GA
A 15 Buncombe NC
A 15 Deschutes OR
A 15 Loudon VA

Top City Web Sites (population over 250,000)

Grade Score
(max. 28)
City State URL
A+ 26 Fresno CA
A+ 26 Tampa FL
A+ 26 New Orleans LA
A 25 Washington DC
A- 24 Houston TX
A- 24 Virginia Beach VA
A- 24 Seattle WA
B+ 23 St. Paul MN
B+ 23 Kansas City MO
B+ 23 Albuquerque NM

Top City Web Sites (population 50,001 - 250,000)

Grade Score
(max. 17)
City State URL
A+ 16 Huntsville AL
A+ 16 Chandler AZ
A+ 16 Augusta* GA
A+ 16 Beaverton OR
A 15 Birmingham AL
A 15 Gilbert AZ
A 15 Davis CA
A 15 Glendale CA
A 15 Rialto CA
A 15 Santa Clarita CA
A 15 Sunnyvale CA
A 15 Tracy CA
A 15 Fort Collins CO
A 15 Hartford CT
A 15 Davis CA
A 15 New Haven CT
A 15 Norwalk CT
A 15 Cambridge MA
A 15 Battle Creek MI
A 15 Wyoming MI
A 15 Columbia MO
A 15 Springfield MO
A 15 Manchester NH
A 15 Winston-
A 15 Chattanooga TN
A 15 Carrollton TN
A 15 College Station TX
A 15 Sugar Land TX
A 15 Richmond VA
A 15 Madison WI
* Augusta-Richmond County (consolidated government)

Source: Computerworld/National Policy Research Council "E-Government 2006" report

The National Policy Research Council (NPRC --, a nonprofit think tank, examined the Web presence of the 50 states and all 38,987 counties, municipalities and townships in the U.S. An exhaustive search found 11,227 official state and local government Web sites. Trained NPRC reviewers visited each Web site to assess points for 25 features in seven categories: usability, citizen responsiveness, accessibility for disabled visitors, information tools, online procurement, job opportunities, and interactive permits and payments. No surveys were involved.

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