Report Card: The Best E-Government Sites

A study of the best state and local government Web sites

Top State Web Sites

Grade Score
(max. 28)
State URL
A+ 28 Michigan www.michigan.gov
A 27 Idaho www.accessidaho.org
A 27 Indiana www.in.gov
A- 26 Nebraska www.nebraska.gov
A- 26 Utah www.utah.gov
B+ 25 Arizona az.gov
B+ 25 Arkansas www.state.ar.us
B+ 25 Colorado www.colorado.gov
B+ 25 Georgia www.georgia.gov
B+ 25 Texas www.state.tx.us
 

Top County Web Sites (population over 250,000)

Grade Score
(max. 28)
County State URL
A+ 25 Montgomery MD montgomerycountymd.gov
A+ 24 Alameda CA www.co.alameda.ca.us
A 23 Los Angeles CA lacounty.info
A 23 Sacramento CA www.saccounty.net
A 23 Broward FL www.co.broward.fl.us
A 23 Seminole FL www.seminolecountyfl.gov

Top County Web Sites (population 50,001 - 250,000)

Grade Score
(max. 17)
County State URL
A+ 16 York VA www.yorkcounty.gov
A 15 Leon FL www.co.leon.fl.us
A 15 Martin FL www.martin.fl.us
A 15 St. Johns FL www.co.st-johns.fl.us
A 15 Columbia GA www.columbiacountyga.gov
A 15 Buncombe NC www.buncombecounty.org
A 15 Deschutes OR www.deschutes.org
A 15 Loudon VA www.loudoun.gov


Top City Web Sites (population over 250,000)

Grade Score
(max. 28)
City State URL
A+ 26 Fresno CA www.ci.fresno.ca.us
A+ 26 Tampa FL www.ci.tampa.fl.us
A+ 26 New Orleans LA www.cityofno.com
A 25 Washington DC www.dc.gov
A- 24 Houston TX www.houstontx.gov
A- 24 Virginia Beach VA www.vbgov.com
A- 24 Seattle WA www.seattle.gov
B+ 23 St. Paul MN www.ci.stpaul.mn.us
B+ 23 Kansas City MO www.kcmo.org
B+ 23 Albuquerque NM www.cabq.gov

Top City Web Sites (population 50,001 - 250,000)

Grade Score
(max. 17)
City State URL
A+ 16 Huntsville AL www.ci.huntsville.al.us
A+ 16 Chandler AZ www.chandleraz.gov
A+ 16 Augusta* GA www.augustaga.gov
A+ 16 Beaverton OR www.beavertonoregon.gov
A 15 Birmingham AL www.informationbirmingham.com
A 15 Gilbert AZ www.ci.gilbert.az.us
A 15 Davis CA www.city.davis.ca.us
A 15 Glendale CA www.ci.glendale.ca.us
A 15 Rialto CA www.ci.rialto.ca.us
A 15 Santa Clarita CA www.santa-clarita.com
A 15 Sunnyvale CA www.ci.sunnyvale.ca.us
A 15 Tracy CA www.ci.tracy.ca.us
A 15 Fort Collins CO www.ci.fort-collins.co.us
A 15 Hartford CT www.hartford.gov
A 15 Davis CA www.city.davis.ca.us
A 15 New Haven CT www.cityofnewhaven.com
A 15 Norwalk CT www.norwalkct.org
A 15 Cambridge MA www.ci.cambridge.ma.us
A 15 Battle Creek MI ci.battle-creek.mi.us
A 15 Wyoming MI www.ci.wyoming.mi.us
A 15 Columbia MO www.gocolumbiamo.com
A 15 Springfield MO www.ci.springfield.mo.us
A 15 Manchester NH ci.manchester.nh.us
A 15 Winston-
Salem
NC www.ci.winston-salem.nc.us
A 15 Chattanooga TN www.chattanooga.gov
A 15 Carrollton TN www.cityofcarrollton.com
A 15 College Station TX www.cstx.gov
A 15 Sugar Land TX www.ci.sugar-land.tx.us
A 15 Richmond VA www.richmondgov.com
A 15 Madison WI www.cityofmadison.com
 
* Augusta-Richmond County (consolidated government)


Source: Computerworld/National Policy Research Council "E-Government 2006" report

Methodology:
The National Policy Research Council (NPRC -- www.nprcouncil.com), a nonprofit think tank, examined the Web presence of the 50 states and all 38,987 counties, municipalities and townships in the U.S. An exhaustive search found 11,227 official state and local government Web sites. Trained NPRC reviewers visited each Web site to assess points for 25 features in seven categories: usability, citizen responsiveness, accessibility for disabled visitors, information tools, online procurement, job opportunities, and interactive permits and payments. No surveys were involved.


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