Amazon Service Outage Reinforces Cloud Doubts

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The incident could curb business adoption of hosted application or storage services.

The prolonged outage of Amazon.com's EC2 cloud service late last month could set back adoption of hosted services by giving some companies -- especially those that are on the fence about migrating to the cloud -- a strong argument for taking it slowly.

For other organizations, Amazon's problems reinforced an already-held belief that cloud services can't match an enterprise IT operation when it comes to meeting the technology needs of business or government entities.

More than a week after the days-long partial outage started on April 21, Amazon released a detailed 5,700-word postmortem and mea culpa that identified the culprit as a configuration error that occurred during a network upgrade.

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