Telus links social, traditional training

Canadian telecom extends use of Microsoft tools to integrate classroom programs with training social network, videos and blogs

Become An Insider

Sign up now and get FREE access to hundreds of Insider articles, guides, reviews, interviews, blogs, and other premium content. Learn more.
Dan Pontefract
Dan Pontefract oversees learning and collaboration at Telus

When a major Canadian telecommunications company wanted to change how it handles employee training, it turned to social networking.

Telus, based in Vancouver, British Columbia, had long run formal programs -- mostly classes and lectures -- to train its 35,000 employees around the world, but found they were becoming a bit too stiff, said Dan Pontefract, head of learning and collaboration.

To continue reading this article register now

Shop Tech Products at Amazon