CIO Douglas Menefee put the question to his boss at Schumacher Group, a healthcare company: Do you want to run a software-development company, or do you want to deliver care?
Predictably, CEO William "Kip" Schumacher wanted to focus on healthcare. That's how Menefee sold him on moving from on-premise applications to software as a service (SaaS) and, more recently, infrastructure as a service.
Menefee says this shift allows his IT staff to do less routine work and deliver more of the IT innovations that enable the company's core mission.
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