Ask a Premier 100 IT Leader
Employer: Bexar County, Texas
As a single mom going to school while working full time to support myself and my daughter, I've had one dead-end job after another. Now I'm about to get my degree in computer science, but I was never able to get even the lowliest job in IT to gain experience. Do you think I'll be able to break into IT now? I'm 25 and suddenly very worried about this. First, congratulations on your accomplishment. Based on your journey to secure your degree in computer science, you possess many valuable qualities that will overcome your lack of IT experience. You have deep experience in life through your juggling of multiple responsibilities. I recommend that you scour the job sites of both government and for-profit entities. You possess both the analytical and soft skills that will benefit any organization.
When considering who to promote into a management position, what qualities do you most want to see? The qualities I look for when promoting into a management position are deep knowledge of the subject matter combined with the soft skills of working with people. And the soft skills become more and more important as you move up the management ladder due to the need to achieve business goals through teams. It is a given that an IT professional possesses the subject matter expertise; however, the ability to lead people and meet the organization's long-term strategy blends both skills sets.
In the course of my career, I have written many analyses, case studies and white papers. Are my writing skills of value as I try to move into a larger leadership role? I was very fortunate to have had a dedicated high school English teacher who stressed critical thinking and writing. Possessing these skills will separate you from the rest of the management candidates. The ability to articulate and convey an idea in a concise written form is highly valued, especially when you are able to demonstrate your knowledge of the organization's strategy by writing case studies and white papers that show your thinking to be aligned with the organization's goals.