Opinion by David Johnson

Can BYOD lift the IT support burden?

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IT will benefit from BYOD if it has clear policies that limit its involvement in support

BYOD is kaizen.

The three or four of you who completely understand what I just said will have to forgive me while I explain myself to the others.

You probably associate the concept of kaizen with the quality initiative known as continuous improvement, but the literal meaning of the Japanese word is "good change."

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