Have you tried turning it off and on again?

This pilot fish works for a company that auto-generates and sends out faxes to a large number of its vendors and clients.

"We had a rack with dozens of modems dedicated to the faxing system," says fish. "Only problem was that, after several days or weeks of use, individual modems began to hang and become non-responsive. A quick power cycle of the affected modem fixed the problem -- until another one randomly decided to quit.

"After troubleshooting by the software programmers, the hardware techs and the equipment supplier, no one had a clue why the modems were hanging or how to fix it.

"Finally I came up with a plan. I installed a mechanical light timer in line with the modem rack's power supply. Every night at midnight the rack was powered off, then powered back on at 12:15 a.m.

"The system ran without a hitch for several years until the modems were upgraded to newer equipment."

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