This pilot fish works for a municipal utility, and he's responsible for an industrial-control network that manages the utility's many substations. What he's not is an IT guy.
"No, I am SCADA -- a supervisory control and data acquisition programmer/operator," fish says.
"But I was called by the IT manager and asked to go to a remote site where a remote SCADA system was telling me it was not working. IT?
"I got there and it wasn't the SCADA system -- it was a different PC frozen.
"I held down the power button. The user told me, 'I already tried that.' Apparently not long enough, because the PC shut down and I restarted it. Problem solved."
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