Circular logic, tight loop

IT tech heads for greener pastures, and the specialized system he's been supporting for more than a decade is assigned to this pilot fish because he's the least-senior person in the group.

"Soon after, the system's vendor was purchased by a larger company," says fish. "A year later, a new product line was introduced that had the same functions and plenty more.

"To entice people to switch to the new product, the vendor let customers migrate licenses for a modest fee. Plus, they had a utility to migrate all your data and most of your configuration from the old system to the new one.

"To my surprise, I was given the go-ahead to make the purchase and upgrade our systems. Everything got purchased, project plans were created, and deployment dates were chosen.

"Then I noticed that there was no support training anywhere on the list.

"When I asked about my training, I was told, 'You can get training later. Just go ahead and upgrade the system, and support the new system for a few months. That way you'll know what questions to ask when you go to the training.'"

Sharky knows what to ask for: Your true tale of IT life. Send it to me at You'll score a sharp Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

Get your daily dose of out-takes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.

Computerworld's IT Salary Survey 2017 results
Shop Tech Products at Amazon