A little knowledge...like, WAY too little

User strolls into the IT department where this IT manager pilot fish works, with a stack of burnable CDs and a request.

"He asked if one of our longtime Tier-1 support techs could make copies of his master CD for distribution," says fish.

"Tech looked at the tower of CDs and exclaimed, 'Nope, sorry, I can't help you.'

"Confused user asked why.

"Tech replied with a clearly annoyed tone, 'Because you've already put the labels on the CD. See, the CD burns from the top down, so now it's impossible.'

"I overheard the exchange and intercepted the very confused user walking out. I took the CD stack and instructed the tech to give it a whirl and see what happened.

"Oddly enough, the laser managed to burn through the paper and the copies came out just fine.

"I have since left that job for more challenging adventures. That longtime Tier-1 tech is still...Tier 1."

Sharky still wants your story. Send me your true tale of IT life at sharky@computerworld.com. You'll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

Get your daily dose of out-takes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.

To express your thoughts on Computerworld content, visit Computerworld's Facebook page, LinkedIn page and Twitter stream.
Related:
Windows 10 annoyances and solutions
Shop Tech Products at Amazon
Notice to our Readers
We're now using social media to take your comments and feedback. Learn more about this here.