SOLVED: How to fix Xbox One grinding noise of death

Fix Xbox One grinding noise

Xbox One release date FAIL.

Some shiny new Xbox One units have faults. An astounding revelation, I know. The worst issue seems to be dead Blu-ray disc drives that make a stomach-churning grinding noise. But Microsoft (NASDAQ:MSFT) is putting on its game face. [You're fired -Ed.]

UPDATE: Some users have found an old-skool fix for the grinding problem.

In IT Blogwatch, bloggers love life on the bleeding edge. Not to mention: The Beastie Boys suck -- here's why...

Your humble blogwatcher curated these bloggy bits for your entertainment.


Look-you. Martyn Williams sets the scene, isn't it:

Microsoft says the launch of the Xbox One on Friday has been the most successful yet. [It] sold 1 million consoles in less than 24 hours.


It said more than 60 million zombies have been killed...more than 3.6 million miles driven...and more than 8.5 million enemies defeated.  MORE


Like a wounded fly in the hemorrhoid ointment, here's Jason Schreier:

We continue to hear from more and more brand new Xbox One owners who say their [Blu-ray] drives don't work. ... People with faulty units have found themselves greeted by a horrid grinding noise.


Some complained that they'd had to spend hours on the phone waiting for someone from Microsoft customer service to answer. ... three different staff at gaming outlets have run into the issue. [But] let's put this in context: Microsoft says they've sold a million Xbox Ones. ... Massive hardware launches always have their problems.


Microsoft isn't offering much in the way of explanation. ... "The issue is affecting a very small number of Xbox One customers. ... Customers have the option for us to send a replacement console right away. ... This means a customer only has to wait a matter of days, rather than weeks to get back up and running."  MORE


And Mitch Dyer changes color:

One of [our] machines suffers from the same disc drive problem many have reported. When a disc is inserted, [it] makes a grinding noise. ... "Sorry, we can't play the disc," a notification says.


[One] reader's system is in an endless cycle of crashing and rebooting. Another has issues with his headset outputting nothing but static. Others have seen the "E100" hardware failure. ... Other new Xbox One owners have reported...unusual sounds coming from the machine, more spontaneous system shutdowns, missing pixels, and blank or frozen screens. Others can't get their systems to start in the first place.  MORE


So Grant Brunner makes the obvious comparison:

Hopefully, these failures don’t turn out to be an issue on par with the Xbox 360′s now-infamous red ring of death. ... When a disc is inserted...all you get is a shrill clicking noise announcing...your shiny new console is broken. It’s almost as if the drive itself is mocking you.


Did something come loose inside the case? Is the fan scraping something? Nobody knows for sure quite yet, but I know I couldn’t stand to listen...for more than a few seconds before I had to shut it off.


Some failures are absolutely unavoidable for a consumer electronics launch of this scale, but...after the huge number of broken units last generation, Microsoft is being watched under a microscope.  MORE


What we need now is a 37-minute unboxing video. Ken Gagne and Ken Gagne, can you guys oblige?



Meanwhile, @PonySeeU brings news of a supposed fix

Solution to Xbox Disc Grinding Found.  MORE

Computerworld Blogs Newsletter

Subscribe now to the Blogs Newsletter for a daily summary of the most recent and relevant blog posts at Computerworld.  

Shop Tech Products at Amazon