It's all about relevant experience

Flashback to the late 1990s, when this pilot fish is working in a non-technical job for a big government contractor.

"The job involved responding to requests for government reports, based on searches of various databases," fish says. "This job was fairly entry level, and for some reason the next step up the corporate ladder was the help desk. When a job opened up, despite being a political science major, I applied.

"My interviewer was clearly underwhelmed by my lack of experience, no matter how much I tried to talk myself up. Out of desperation, I mentioned that I had been a waiter in college -- this was not listed on my resume -- and that I was good at jugging multiple tasks.

"I did not get the job. But sometime later, the interviewer told me the experience I should have stressed was my internship at a suicide hotline."

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