User calls this help-desk pilot fish saying she can't turn on her laptop.
"I went through the normal questions -- making sure it was plugged in and the power adapter had a light on it," says fish. "She confirmed everything.
"Then she passed on this gem: 'I accidentally hit shutdown instead of restart and I do not remember how to turn the laptop back on.'
"I actually laughed on the phone and apologized for it, telling her she took me completely off-guard with that. I then informed her that pressing the little blue blinking light on the right edge of the docking station would turn it back on for her."
Tell Sharky about it. Send me your true tale of IT life at firstname.lastname@example.org. You'll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.
Get your daily dose of out-takes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.