Undisturbed

This professional firm has a satellite office in another state, and that means communication presents some special problems, reports a pilot fish who has to deal with them.

"The connection is a VPN via a broadband cable connection," fish says. "That generally is very good, but there are a few individuals there who like to complain, so we have to watch this connection like a hawk.

"It's late afternoon and we get a call: Everyone that calls this office is getting a fast busy signal.

"We ping the office. Server is up and pingable. We can remote to the server. Lots of head scratching -- why are the IP phones not working? Lots more head scratching.

"Then we call the office. It seems somebody thought it would be prudent to put all the phones on 'do not disturb' for a video conference -- and then forgot to turn it off."

You can disturb Sharky anytime with a true tale of IT life. Send it to me at sharky@computerworld.com. You'll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

Get your daily dose of out-takes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.

To express your thoughts on Computerworld content, visit Computerworld's Facebook page, LinkedIn page and Twitter stream.
Windows 10 annoyances and solutions
Shop Tech Products at Amazon
Notice to our Readers
We're now using social media to take your comments and feedback. Learn more about this here.