An early morning training session goes awry when half the students get a blank screen instead of the virtual training desktop, reports a pilot fish on the scene.
"I work relentlessly with several users and determine that a reboot of each student's computer will resolve the issue," fish says.
"As I ask users to restart, a voice pipes up from an adjacent cubicle: 'Can you come over here and show me how to reboot without shutting everything down?'"
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