This private high school uses projectors to display what's on a classroom PC's screen, and one teacher is complaining that graphical artifacts keep showing up, reports a pilot fish who's on the case.
"I go to his computer and find the screen resolution is set for a widescreen display, but the projector is only a 4:3 aspect ratio. I reduce the PC's resolution to 1024x768 and all is well.
"I get another email with the same complaint. I go back to the room and the resolution is back to 1920x1080. I tell the teacher that the resolution needs to be optimized for the projector. He says OK.
"For a third time, I get the same email with the same problem. I finally come to find out that the balloon that says 'Non-optimal resolution' keeps popping up -- and he keeps clicking on it and raising the resolution.
"Because he can't figure out what we meant about the resolution, we have to give him a smaller and older 1024x768 display so he can't keep messing it up."
Sharky likes any fix that ends a good story. Tell me your true tale of IT life at email@example.com. You'll score a sharp Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.
Get your daily dose of out-takes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter.