At this government agency, one of the hearing officers -- the guys who handle appeals when an application has been been denied -- does remote video hearings, reports a sysadmin pilot fish there.
"He does the tele-hearings at two different remote offices," fish says. "Someone at the remote office turns on the monitor with a built-in camera and leaves the room. Later, the claimant comes in and the hearing commences.
"The hearing officer reported to IT that the monitor at one office kept going into 'sleep mode' and he couldn't wake it up.
"I asked if it was happening at both offices. 'Nope, just this one,' he said.
"I called the remote office and asked if they had different settings on their PC.
"'No,' the admin said. 'We just have an energy-saving motion sensor that turns off the office lights if no one's in the room for more than five minutes.'"
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