Pilot fish gets a call from a user who needs to forward some seminar info from his home e-mail account to his office account.
"For some reason these forwarded messages were not getting to his office account," says fish.
"His office email was functioning correctly, as he was getting mail from other senders. I could forward mail from my home account to his office account just fine.
"After troubleshooting, I discovered that he accidentally put his home email address on a blocked incoming list.
"I removed it -- and also added his home address to his incoming whitelist. Then everything worked as expected and the user was a happy camper."
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