You know, like I told the other guy

This IT pilot fish works on an outsourced help desk where they're handling calls from users connected to a customer's rollout of Windows 8 PCs.

"I received a call from a user whose computer was not working -- a no-boot situation," says fish.

"When I asked the customer to read the message she was seeing, she said, 'It's the same message that I saw yesterday.'

"I had no words..."

Sharky's waiting for word from you. Send me your true tale of IT life at sharky@computerworld.com. You'll score a sharp Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

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