A power surge -- and the ensuing power outage -- knocks the rackmount UPSs for this office's switch stack, reports a network pilot fish on the scene.
"Since we use only IP phones, this also took down our whole phone system," fish says.
"About ten minutes after this happened, I received a call on my cell phone from this manager (on her cell phone), informing me that her desk phone stopped working. I explained to her what happened, and told her that once the network came back up, her phone would automatically reconnect and work again.
"An hour later, connectivity was restored and everything was working great.
"Fifteen minutes after that, I received another call on my cell phone from this manager. She asked, 'Do you know when our phones are going to be working again? I have a lot of calls I need to make.'
"I looked at my cell phone. She was calling from her desk phone."
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