This consultant pilot fish's client moves to a faster connection with a different Internet provider, and the switchover goes fine.
"After the change, they discovered that their domain name was registered through the old provider, and they want their billing to end," says fish.
"No problem, I told them, and after getting credentials initiated a domain transfer. Their old provider was a reseller for a registrar, and when I made my request they said they would send credentials to log into a domain control panel that would contain the provisioning code.
"The credentials were sent to the admin contact for the domain. The user name was ordinary.
"The password was #sand.
"I guess the password expresses what they think of customers who leave their service."
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