It just can't recognize her from that far away

Call comes in to an IT support tech at this company that makes voice-recognition systems, reports a pilot fish on the inside.

"It was the executive admin in HR," fish says. "She told him the voice recognition to call internal employees wasn't working on her phone.

"That can't be possible, the support tech said. The system is fine.

"I know, she said. It was when I was in the office.

"In the office?

"Turns out she had taken her office phone home with her and plugged it into her home router, and still expected it to connect to the internal enterprise server where the voice directory was located.

"The tech told her to put in a help ticket and hung up."

Sharky figures no one will recognize you once the identifying marks are filed off your story. So send me your true tale of IT life at sharky@computerworld.com. You'll get a stylish Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

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