It's a re-something button, anyhow

IT pilot fish gets an urgent email on his phone: User says a printer at a remote site is dead.

"No power indicators. Just dead," fish says. "So I grab my coat and head out.

"As I'm on my way I get a second email: No need to come over, got the printer to work by pressing the Restart button on the wall plate.

"Huh? I continue to head to the location to see what this Restart button is.

"Found the printer plugged into a wall outlet with a GFI to protect against short circuits. I guess I should have figured the 'Restart' was a 'Reset' button..."

Tell Sharky your tale. Send me your true story of life in the IT trenches at sharky@computerworld.com. You'll snag a snazzy Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

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