DIY = DOA

Pilot fish at this manufacturing facility gets a call from a user whose other phone is not at all happy.

The user's complaint: "I get the message 'file auth error' when I plug the phone in."

Reports fish, "A review of the network log files reveals the IP telephone is drawing too much power. I assume the phone is bad.

"I go to the location and find the cable is more than 350 feet. It's laying on the ground, with two splices using gel-filled beetle clamps, a small coil at the far end resting on an electrical panel, and a giant knot of electrical tape to weather-proof the splices.

"Seems the electrical contractor moved his office to a new trailer, bought a box of Cat 5 and got busy. No wonder it's killing the telephone load..."

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