OK, let's try that one more time

This company's email runs through an Exchange server, which means adding iPhones or iPads isn't really difficult -- just a little complicated, says a pilot fish who's been there.

"One of my users just received a new iPad as a gift from her supervisor," fish says. "She quickly emailed me requesting instructions on setting up her work email on her new device.

"In a rush, I quickly sent her snapshots of my settings from my own iPad.

"A few minutes later, I received a response from her that it didn't work -- because she didn't know my password.

"Instead of explaining that she should replace my user name, password and email information with her own, I took another snapshot of my settings instead. I quickly replaced the user name and email fields with her credentials.

"This round she caught on and used her current email password."

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