This IT pilot fish has just finished a very painful year converting his users to virtual desktops.
"Some of the users are particularly resistant to change," says fish, "wanting all the good features but not wanting anything different.
"I got an email yesterday from a user using the virtual desktop from home. She got disconnected because the power and Internet were flicking on and off due to a winter storm bearing down on us.
"She emailed me saying there was probably something wrong with our virtual servers.
"I assured her that you can't connect -- even virtually -- without power and Internet."
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