OK, let's try that last question again

Help desk pilot fish gets a call from a user: "There's nothing on my monitor."

Reports fish, "I asked, 'Is the monitor plugged in?'

"After a few seconds of checking the cables, the user replied, 'Yes.'

"Is the monitor connected to the computer?

"After another few seconds to check the cables again, the user replied, 'Yes.'

"Please check the light on the front of the computer. Is the computer turned on?

"The user replied, 'Yes, the computer is on.'

"Is the light on the bottom right corner of the computer screen yellow or green?

"The user replied, 'It's green.'

"Puzzled at this point, I asked, 'What color is your desktop?'

"Hesitantly, the caller said, 'Beige, but what difference does my desktop color have to do with the monitor not working?'"

Sharky just has one question: Where's your true tale of IT life? Send it to me at sharky@computerworld.com. You'll snag a snazzy Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

The Best of Shark Tank includes more than 70 tales of IT woe submitted by you, our readers, since 1999. Which all goes to prove, conclusively, that hapless users and idiotic bosses are indeed worldwide phenomena. Free registration is all that's needed to download The Best of Shark Tank (PDF).

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