When you hear a screeching noise, start worrying

These city employees working in the field upload data from their handheld devices to a PC every day, and mostly it works without a hitch, says the IT pilot fish they call when it doesn't.

"One afternoon, I had a trouble call from a user who said that he could hear the data as it uploaded to the PC," fish says. "I asked him to explain what he meant and he said he had never heard the data transfer until that afternoon.

"I was very tempted to ask him to hold the upload cable in his hand to see if he could also feel the data upload.

"The mystery was solved when I determined that the PC he uploaded to had been replaced with one with a noisier hard drive. The end-user was hearing the noise from the hard drive as the data was uploading.

"Perhaps I should have suggested that he wear earplugs during the upload."

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