The first casualty is the documented process

It's the kickoff meeting for a military IT project, and this sysadmin pilot fish is trying to keep track of the contradictions as they whiz by.

"These two statements were made consecutively by the configuration management lead for the directorate," says fish.

"First: 'We have to follow our documented processes to the letter.'

"But: 'We have to do what the projects tell us to because they're the ones who fund us, and they won't fund us if they don't want to follow the process.'

"In other words: Follow the process -- unless you don't follow the process."

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