It's the 1970s, and this pilot fish works in the mainframe data center at a big manufacturing plant.
"One of the people in the plant had a key on the keyboard stuck," says fish. "He called the hardware vendor to report it, and the vendor engineer told him to lift the keyboard about two inches and drop it. Problem fixed.
"Fast forward a few weeks. The employee involved had spread the solution around the plant. And if two inches didn't work, try four. Or six. Or harder.
"We had a rash of incidents of keycaps and springs flying all around the plant.
"We traced it back to the vendor engineer. He lost his job, the vendor replaced the keyboards, and we had to put out a cease-and-desist memo."
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