But it's a great connection!

It's August 29, 2012, and this IT manager pilot fish at a product distributor gets a call from a user almost 1,000 miles away.

"He was in Alabama, working from home," dish says. "He was having a hard time keeping a connection to his remote-desktop session and wanted to know if there was anything up.

"He was adamant that the problem was on my end, up in Minnesota, because his laptop was showing he had an excellent connection to the Wi-Fi router in his home.

"I asked him if there was anything going on in his area that could be an issue -- knowing full well that he was in the middle of Hurricane Isaac.

"I suggested that, although he was able to connect to a device across the room, the connection back to Minnesota at some point could be affected by the weather, downed communication and power lines, etc."

Connect with Sharky. Send me your true tale of IT life at sharky@computerworld.com. You'll score a sharp Shark shirt if I use it. Add your comments below, and read some great old tales in the Sharkives.

The Best of Shark Tank includes more than 70 tales of IT woe submitted by you, our readers, since 1999. Which all goes to prove, conclusively, that hapless users and idiotic bosses are indeed worldwide phenomena. Free registration is all that's needed to download The Best of Shark Tank (PDF).

Computerworld's IT Salary Survey 2017 results
Shop Tech Products at Amazon