Flashback to the 1990s, when this telecom data center's big minicomputers are in the process of being replaced by pizza-box systems, according to a pilot fish on the scene.
"User calls into the help desk, saying he can't login to his system," fish reports. "Help desk asks when was the last time he tried to log in, and the response is 'Months ago.'
"Help desk staffer notices the system is not showing on the monitoring tools, so he asks a newly hired operator to go out on the floor and check to see if the system is up.
"Novice looks the system up to get the floor grid coordinates and goes out to check -- and finds nothing but an empty space where the system was, since it was moved out and replaced a month before.
"Help desk calls back user: 'I think we found your problem...'"
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