User decides this support pilot fish can use a little cheering up, so she forwards a conversation she just had with her mother about a cell phone problem.
Mom: "I accidentally dropped my cell phone in the toilet."
User: "OK, place it in a bowl of rice and call me tomorrow."
Next day, Mom calls back.
Mom: "I put the phone in a container of rice, added water and let it soak overnight. How long do you think I need to leave it there?"
Fish's reaction: "I think this user may now be qualified to work the help desk!"
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